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Linley Watson
Managing Director, Client Partner
Linley’s corporate career began in the IT industry in support, sales and marketing roles. Quickly rising through the ranks, she enjoyed several years senior management experience gained as Marketing Manager for Compaq and then Oracle. To satisfy her entrepreneurial spirit and passion for people, she left the corporate world in 1995 to focus on her own businesses.
As co-founder and managing director of Peak Performance International, Linley's key area of expertise is connecting people, culture and business strategy to improve performance and results. Particular areas of interest are developing differentiated customer experiences and cultural integration for newly merged or acquired organisations.
Linley undertakes regular professional development including participating in the inaugural Australian Net Promoter Customer Loyalty certification by Satmetrix, accreditation for various tool including iWAM and CTT and participates in leading business forums.
Linley works closely with business leaders to help them achieve their personal and professional goals and delights in contributing to the ongoing success of significant organisations. She has a Bachelor of Commerce majoring in Marketing and International Business and is based in Melbourne.
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Deborah Truter
Lead Facilitator, Executive Coach
Co-founder of Peak Performance International, Deborah is a successful manager with a broad range of experience. She has led profit and loss business units in large and global corporates, as well as small start-ups.
Consistently rated as an outstanding facilitator, Deborah combines her practical international business experience and dynamic communication style to invigorate groups large and small. She inspires people across a broad range of topics including leadership and management, business relationships, sales, customer service and change management.
Formerly national education manager with Oracle, Deborah is also a skilled trainer in a range of high tech products including operating systems, databases and different computer languages.
At Peak Performance, Deborah is responsible for developing and delivering world-class training and coaching interventions that achieve measurable business results. Her key strengths include developing effective business relationships, linking business goals and people's performance, and delivering learning solutions that engage and inspire.
Deborah's many qualifications include a Bachelor of Arts and post graduate Diploma in Education. She is based in Brisbane.
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Paul Southwick
Principal Consultant
Paul has multi discipline qualifications in human capital, finance, marketing, and languages with experience in Australasia, Asia, Europe and the US across many industries and sectors.
Paul originally worked as a researcher in human resources and then as an auditor. He set up and ran the internal audit functions for two large Australasian companies in New Zealand. He went on to lead Allianz’s Asia Pacific Healthcare business based in Singapore and in Germany headed the expert section of Allianz’s worldwide healthcare business. He also worked for healthcare giant Aetna as director of a joint venture with physicians contracting with government for healthcare services.
In Australia Paul has worked as a senior advisor in M&A with a leading corporate advisory firm in Melbourne, completing a range of assignments on the buy, sell and advisory side including with a utility services provider. He was head of finance and operations for Medibank in NSW (with a staff of 180) and CFO / Company Secretary for two ASX listed technology companies.
Paul also has experience in senior commercial roles with Elders, Compaq, and Bellsouth. His experience includes insurance, health, technology, wholesale, audit, government, aviation, agriculture, transport, food, consulting, M&A and retail. Paul is based in Melbourne and in his leisure time is a keen pilot and runner.
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Brian Clark
Precision Profiling, Senior Facilitator, Executive Coach
Brian is a renowned practitioner, writer and speaker. His areas of interest include building total customer cultures, total quality systems, values driven business leadership, business ethics and international best practice strategy and implementation.
He has been a guest lecturer on world best practice for the executive management program at Monash University's Mt Eliza business college; an adviser to and key note speaker for the Singapore Productivity Association and a consultant and business coach to many corporations and governments.
In 1993, Brian was one of the select few Australians to have graduated from the Disney Corporation's management and service programmes at the Disney University in the USA. He is an Australian Government licensed World Competitive Service trainer (NIES), and has designed and led 15 highly successful, overseas study tours for leading Australian corporations through his business enterprise, World Class Best Practice Study Tours.
Brian is also a certified Master Practitioner of NLP – neuro linguistics – the science of behavioural technology, strategies and communication at the unconscious level, and one of a select number of certified iWAM consultants. Based in Melbourne, his main focus is on Precision Profiling as well as facilitating and coaching for Peak Performance.
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Susan Davie
Senior Facilitator, Executive Coach
Originally from the United States, Susan's background includes nearly 20 years of sales experience and more than five years training and coaching of business professionals.
A desire to focus her energies in the personal development field led to building a successful private practice for individuals and groups. Susan joined the Mercuri International Sales Performance Consulting team upon arrival in Australia in January 1999 and achieved recognition as being the highest performing consultant in her second year. She subsequently joined Rogen International in 2002 with the merger of Mercuri and Rogen in Australia.
As a key member of the Peak Performance team in Melbourne, Susan continues to blend her experience in sales, sales management, customer service, effective communication skills, training and coaching in a powerful and personable style.
Her numerous qualifications and certifications include Doctor of Clinical Hypnotherapy Degree, Master Practitioner of Neuro Linguistic Programming, Accreditation's in Myers Briggs Type Indicator (MBTI), Human Synergistics LSI/GSI, Genos Emotional Intelligence, Tetramap and iWAM.
Industry experience includes Energy, Financial Services, Telecommunications, Health Care, Insurance, Direct Sales, Professional Services, Real Estate, Retirement Living, Pharmaceuticals, Media, Manufacturing, Utilities, and Superannuation.
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Louise Thomson
Senior Facilitator, Executive Coach
Louise's career has spanned 20 years in the financial services sector in areas ranging from banking, human resources, sales leadership and credit risk. One of the few female managers to 'crack the glass ceiling', Louise enjoyed the challenges of leading and implementing major changes in this often conservative male dominated workforce.
Louise's roles included Head of Global Operations, Credit Risk Management – influencing behaviours to make it a more desirable workplace; Change Consultant, People & Culture – briefing business leaders regarding the impending implementation of SAP (People Policy and Transactions) and necessary changes to their leadership style and business practises.
Alongside her business career, Louise has applied herself to almost 20 years of leadership development with Junior Chamber International, a community self development organisation. This included being assigned to India and other Asian countries as World Vice President – providing leadership and business training to its members, Chamber of Commerce and sponsor companies.
Louise is known and remembered by her clients for her energy, creativity, humour and connection with people, while having an absolute focus on the goal to be achieved. She is based in Melbourne.
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Jeremy Goldberg
Senior Facilitator
Jeremy is a passionate facilitative consultant and executive manager with over 20 years in sales and people management. He brings to any organisation enthusiasm, fun, passion and a deep intuitive nature. With a broad skill base and his fresh approach to cultural growth, Jeremy enables organisations and individuals to remain motivated and sustain their shift into the future.
Jeremy's broad career has taken him from counselling juvenile delinquents to being a driving force for the cultural transformational journey of the ANZ Bank. He has held many successful roles in government, banking and finance, insurance, manufacturing and IT.
He has also consulted, sold and facilitated sales, service and leadership training solutions for clients in a wide range of industry sectors including telecommunications, finance and banking, pharmaceutical, insurance, professional services and retail. Jeremy understands the dynamics of people and organisations and how they interrelate.
His qualifications include a BSc (psych), trainer accreditation Achieve Global (Master Trainer), Certificate IV in Workplace Training and Assessment, Transformational Facilitator Training - McKinsey & GBA Accredited (Aust), Team Management Systems (Team management Profile), SUEIT Individual & Team Coaching (Swinburne University; Emotional Intelligence Test), Quantum Thinking (Melb), Systems Dynamics (NLP Accelerating Momentum in Cultural Transformation Programs – Genisys, Sydney), Accreditation in Appreciative Inquiry (Melb), Physics of Consciousness (Yvonne Evans, Melb). Jeremy is based in Sydney.
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Richard Ansell
Senior Facilitator, Executive Coach
Beginning his career as an economist, Richard has over 10 years experience as a facilitator and executive coach. He takes a systemic and results-focused approach to training, facilitation and coaching. He specialises in developing and delivering specific business interventions to foster and develop individual and team effectiveness and culture. He has worked extensively with organisations in the finance sector.
Richard’s motivation is making a difference by working with individuals and teams to recognise their hidden potential and to help them gain clarity and motivation for higher performance. He combines strong listening, empathy and intuition with challenge, using a broad range of coaching processes and frameworks.
He has a strong ability to work with different cultures, having worked for seven years with groups across Australia, New Zealand, Asia and the Pacific as part of ANZ’s innovative cultural transformation program.
His professional development includes: Executive Coach and Coach Facilitator (Institute of Executive Coaching, Sydney), McKinsey and Gita Bellin Associates Facilitator Training (Melbourne), NLP Practitioner (Living Change, Melbourne), LSI and GSI Accredited Practitioner (Human Synergistics International, Sydney), AMA DISC Accredited (Human Synergistics International, Sydney), Genos Emotional Intelligence Assessment Scale (Melbourne), Facet5 Personality Profiling (Melbourne). His formal qualifications include degrees in Mathematics and Economics.
Richard divides his time between Melbourne and Daylesford, in central Victoria.
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Robynn Pym
Client Partner
Robynn Pym’s background combines almost 20 years of sales and sales management experience with State, Regional and General Management responsibilities.
In the past five years she has applied her expertise on projects including site relocation and change initiatives in attracting high performers to an organisation. She has also implemented a customer service strategy from the front line order process to the back end deliverable.
As a high performing sales professional she has applied her expertise in understanding the customer needs and breaking down the barriers of service and operations to execute successful ‘can do’ environments.
Over the years she has applied her sales and management expertise working with companies such as Inchcape, Canon, Konica Minolta, Drake International, Accra Corporation and Pitney Bowes.
She is currently completing her MBA Executive and is a client partner for Peak Performance International, based in Melbourne.
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Philippa Storey
Consultant, Senior Facilitator
Philippa started her career in marketing and advertising in the mid 1980s after a successful career in the entertainment industry. She has a certificate in Marketing and Business Management and progressed upwards through direct marketing and advertising agencies working with government and blue chip organisations.
Based in Sydney, Philippa is a sought after speaker, trainer and facilitator. Known for her engaging and entertaining style, Philippa is passionate about sales, marketing and customer service. As a consultant, her key area of interest and expertise is developing customer loyalty programs.
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Charles van Heereden
Senior Consultant
Charles is the General Manager of WaveBox, a boutique consulting firm specialising in strategic HR management, organisational development and change management. Not only has he been in senior line and HR management roles, but he has also worked for several years as a senior consultant, and is a key Peak Performance partner.
Charles was most recently General Manager People and Culture for Warrnambool Cheese & Butter for two years. Prior to that he was General Manager Human Resources at Feltex for seven years. As General Manager for Change Management International, he managed various change projects and teams, including the transition process for a New Zealand Top 40 company in the energy industry.
His experience includes services (consulting, information technology and research), heavy industry (mining, engineering), FMCG (dairy, beer and carpets), working with medium- and large-scale organisational change, including acquisitions and mergers. As a seasoned consultant, he has conducted several HR reviews, developed various HR systems, including a strategic change model and developed capability within organisations.
Charles holds degrees in psychology and industrial relations, with postgraduate studies in change management. He has published several articles on strategic HR and has been a speaker at various international conferences. He was co-writer of a chapter on pay in a book called Understanding and Implementation of Performance Management.
He is a member of the Australian Human Resources Institute, as well as the Human Resources Institute of New Zealand. Born in South Africa, Charles lived in New Zealand for a decade, before moving to Melbourne eight years ago.
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Richard Greenaway
Executive Coach, Senior Consultant
Richard is an accomplished senior executive with more than 20 years experience across retail banking, business banking and human resources. During his career he has led diverse teams in many countries and his collaborative approach and a unique blend of operational and strategic leadership skills have made him a top achiever.
Richard is proven at business development and in leading and building strong sales and operational competency within businesses. He has significant expertise in business transformation and change across the financial services sector and extensive experience in coaching individuals at various organisational levels. His proven track record makes him an ideal business and executive coach, particularly for organisations wanting to improve their sales performance. Based in Melbourne, Richard holds a law degree and coaching qualifications.
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Simon Bruce
Senior Facilitator, Executive Coach
Simon is a creative, charismatic and energetic organisational development professional with excellent skills in consulting, coaching, presentation, communication, emotional intelligence and leadership.
Simon prefers to use experiential learning method as he believes people learn best by doing. His calm yet focused approach enables him to identify and highlight underlying issues in a way that is caring, stimulating and thought provoking.
Simon started his career as a graduate trainee at National Australia Bank in 1985 and worked his way through the ranks. His roles included Business Banking Manager, Credit Manager and Manager Learning Delivery. More recently he was Manager, Product Strategy for Deakin Prime.
His role at Peak Performance includes developing learning strategies, culture change, facilitation, project management and executive coaching. Simon has a Bachelor of Economics from La Trobe University, a Graduate Diploma in Applied Finance and Investment and numerous training and coaching qualifications. He is based in Melbourne.
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Sally-Anne Cotton
Senior Consultant
Sally-Anne began her career as a specialist consultant, facilitator and executive coach with Mercuri International following a number of years in marketing with various multinationals. For the past 18 years she has been working in the leadership development, culture and values alignment space within the banking, insurance, pharmaceutical, telecommunications, retail, construction and professional services industries as well as the public service.
Sally-Anne’s facilitation and coaching style focuses on the strengths of the individual/team and encourages people to bring their best to how they do what they do. She is one of a handful of consultants globally who are certified to accredit people in the Barrett Values Centre Cultural Transformation Tools (CTT) and Whole System Change Methodologies.
Her qualifications and accreditations include BA (Hons), NLP Master Practitioner and Trainer, International Coach Federation ACC, and tools such as HBDI, MBTI, DISC and Tetramap. Sally-Anne is based in Melbourne. |
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