Our People

Peak Performance comprises internationally experienced senior strategists, facilitators, executive coaches, client partners and profiling and assessment specialists. We are all experienced business people and outstanding communicators. We’ve been in the corporate world and can relate to the everyday challenges faced by our customers.

We are well connected within the Australasian learning and development community and have relationships with a core team of associates. This ensures best fit for each client and enables us to bring in specialist expertise when required.

Australia, New Zealand and beyond

Linley Watson
Brian Clark
Geoff Wake
Jeremy Goldberg

Philippa Storey

Deborah Truter 
Susan Davie
Louise Thomson
Lynda Shergold
Lucy Christie

Paul Southwick
Sue Bottema 
Nikki Hommes
Katie Southwick 

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Linley Watson

Managing Director, Client Partner

Linley’s corporate career began in the IT industry in support, sales and marketing roles. Quickly rising through the ranks, she enjoyed several years senior management experience gained as Marketing Manager for Compaq and then Oracle. To satisfy her entrepreneurial spirit and passion for people, she left the corporate world in 1995 to focus on her own businesses.
As co-founder and managing director of Peak Performance International, Linley's key area of expertise is connecting people, culture and business strategy to improve performance and results. Particular areas of interest are developing differentiated customer experiences and cultural integration for newly merged or acquired organisations.

Linley undertakes regular professional development including participating in the inaugural Australian Net Promoter Customer Loyalty certification by Satmetrix, accreditation for various tool including iWAM and CTT and  participates in leading business forums.

Linley works closely with business leaders to help them achieve their personal and professional goals and delights in contributing to the ongoing success of significant organisations. She has a Bachelor of Commerce majoring in Marketing and International Business and is based in Melbourne.

See Linley's LinkedIn profile.

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Deborah Truter

Lead Facilitator, Executive Coach, Consultant

Co-founder of Peak Performance International, Deborah is a successful manager with a broad range of experience. She has led profit and loss business units in large and global corporates, as well as small start-ups.

Consistently rated as an outstanding facilitator, Deborah combines her practical international business experience and dynamic communication style to invigorate groups large and small. She inspires people across a broad range of topics including leadership and management, business relationships, sales, customer service and change management.

Formerly national education manager with Oracle, Deborah is also a skilled trainer in a range of high tech products including operating systems, databases and different computer languages.

At Peak Performance, Deborah is responsible for developing and delivering world-class training and coaching interventions that achieve measurable business results. Her key strengths include developing effective business relationships, linking business goals and people's performance, and delivering learning solutions that engage and inspire.

Deborah's many qualifications include a Bachelor of Arts and post graduate Diploma in Education. She is based in Brisbane.

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Paul Southwick

Associate: Consultant

Paul has multi discipline qualifications in human capital, finance, marketing, and languages with experience in Australasia, Asia, Europe and the US across many industries and sectors.

Paul originally worked as a researcher in human resources and then as an auditor. He set up and ran the internal audit functions for two large Australasian companies in New Zealand. He went on to lead Allianz’s Asia Pacific Healthcare business based in Singapore and in Germany headed the expert section of Allianz’s worldwide healthcare business. He also worked for healthcare giant Aetna as director of a joint venture with physicians contracting with government for healthcare services.

In Australia Paul has worked as a senior advisor in M&A with a leading corporate advisory firm in Melbourne, completing a range of assignments on the buy, sell and advisory side including with a utility services provider. He was head of finance and operations for Medibank in NSW (with a staff of 180) and CFO / Company Secretary for two ASX listed technology companies.

Paul also has experience in senior commercial roles with Elders, Compaq, and Bellsouth. His experience includes insurance, health, technology, wholesale, audit, government, aviation, agriculture, transport, food, consulting, M&A and retail. Paul is based in Melbourne and in his leisure time is a keen pilot and runner.

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Brian Clark

Precision Profiling, Senior Facilitator, Executive Coach

Brian is a renowned practitioner, writer and speaker. His areas of interest include building total customer cultures, total quality systems, values driven business leadership, business ethics and international best practice strategy and implementation.

He has been a guest lecturer on world best practice for the executive management program at Monash University's Mt Eliza business college; an adviser to and key note speaker for the Singapore Productivity Association and a consultant and business coach to many corporations and governments.

In 1993, Brian was one of the very few Australians to have graduated from the Disney Corporation's management and service programmes at the Disney University in the USA. He is an Australian Government licensed World Competitive Service trainer (NIES), and has designed and led 15 highly successful, overseas study tours for leading Australian corporations through his business enterprise, World Class Best Practice Study Tours.

Brian is also a certified Master Practitioner of NLP – neuro linguistics – the science of behavioural technology, strategies and communication at the unconscious level, and one of a number of certified iWAM consultants. Based in Melbourne, his main focus is on Precision Profiling as well as facilitating and coaching for Peak Performance.

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Susan Davie

Senior Facilitator, Executive Coach

Originally from the United States, Susan's background includes nearly 20 years of sales experience and more than five years training and coaching of business professionals.

A desire to focus her energies in the personal development field led to building a successful private practice for individuals and groups. Susan joined the Mercuri International Sales Performance Consulting team upon arrival in Australia in January 1999 and achieved recognition as being the highest performing consultant in her second year. She subsequently joined Rogen International in 2002 with the merger of Mercuri and Rogen in Australia.

As a key member of the Peak Performance team in Melbourne, Susan continues to blend her experience in sales, sales management, customer service, effective communication skills, training and coaching in a powerful and personable style.

Her numerous qualifications and certifications include Doctor of Clinical Hypnotherapy Degree, Master Practitioner of Neuro Linguistic Programming, Accreditation's in Myers Briggs Type Indicator (MBTI), Human Synergistics LSI/GSI, Genos Emotional Intelligence, Tetramap and iWAM.

Industry experience includes Energy, Financial Services, Telecommunications, Health Care, Insurance, Direct Sales, Professional Services, Real Estate, Retirement Living, Pharmaceuticals, Media, Manufacturing, Utilities, and Superannuation.

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Louise Thomson

Senior Facilitator, Executive Coach

Louise's career has spanned 20 years in the financial services sector in areas ranging from banking, human resources, sales leadership and credit risk. One of the few female managers to 'crack the glass ceiling', Louise enjoyed the challenges of leading and implementing major changes in this often conservative male dominated workforce.

Louise's roles included Head of Global Operations, Credit Risk Management – influencing behaviours to make it a more desirable workplace; Change Consultant, People & Culture – briefing business leaders regarding the impending implementation of SAP (People Policy and Transactions) and necessary changes to their leadership style and business practises.

Alongside her business career, Louise has applied herself to almost 20 years of leadership development with Junior Chamber International, a community self development organisation. This included being assigned to India and other Asian countries as World Vice President – providing leadership and business training to its members, Chamber of Commerce and sponsor companies.

Louise is known and remembered by her clients for her energy, creativity, humour and connection with people, while having an absolute focus on the goal to be achieved. She is based in Melbourne.

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Jeremy Goldberg

Senior Facilitator

Jeremy is a passionate facilitative consultant and executive manager with over 20 years in sales and people management. He brings to any organisation enthusiasm, fun, passion and a deep intuitive nature. With a broad skill base and his fresh approach to cultural growth, Jeremy enables organisations and individuals to remain motivated and sustain their shift into the future.

Jeremy's broad career has taken him from counselling juvenile delinquents to being a driving force for the cultural transformational journey of the ANZ Bank. He has held many successful roles in government, banking and finance, insurance, manufacturing and IT.

He has also consulted, sold and facilitated sales, service and leadership training solutions for clients in a wide range of industry sectors including telecommunications, finance and banking, pharmaceutical, insurance, professional services and retail. Jeremy understands the dynamics of people and organisations and how they interrelate.

His qualifications include a BSc (psych), trainer accreditation Achieve Global (Master Trainer), Certificate IV in Workplace Training and Assessment, Transformational Facilitator Training - McKinsey & GBA Accredited (Aust), Team Management Systems (Team management Profile), SUEIT Individual & Team Coaching (Swinburne University; Emotional Intelligence Test), Quantum Thinking (Melb), Systems Dynamics (NLP Accelerating Momentum in Cultural Transformation Programs – Genisys, Sydney), Accreditation in Appreciative Inquiry (Melb), Physics of Consciousness (Yvonne Evans, Melb). Jeremy is based in Sydney.

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KATIE SOUTHWICK

Customer Care, Project Manager

Katie, who is fluent in 6 languages, holds a five-year diploma (Masters equivalent) in informatics, specialising in cybernetics and economics from Chisinau University, Moldova. She is a Microsoft Certified Technology Specialist in SQL and has studied marketing at the Australian Marketing Institute in Melbourne.

Katie has experience in IT, sales and marketing support, database development, marketing communications, customer relations and event management in Moldova, Turkey and Australia. Katie is a specialist at setting up customer databases linked to email systems and marcoms. She has extensive experience in the development of material for internet sites and product catalogues. Katie has a unique mix of technical, creative and people skills and a warm, helpful and efficient approach that makes her ideal for client liaison, managing projects, scheduling and engaging stakeholder groups. She is based in Melbourne.

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Lynda Shergold

Associate: Senior Facilitator, Executive Coach and Organisational Design and Development Consultant

Lynda has significant experience across the OD&D portfolios having worked for large multinational organisations including Westpac, General Electric and Suncorp based in both Sydney and Melbourne.

Through this experience Lynda developed a deep understanding of Leadership and empathy for the challenges leaders and organisations face in the ever changing, fast paced business environment.  Lynda has worked extensively with leaders and organisations to develop individual and organisational capability.

 As a future focussed, innovative and creative thinker Lynda has a passion for bringing out the best in people and organisations.  She combines that with her natural ability to identify opportunities and tackle challenges head on to achieve desired results.

 Lynda operates with the underlying belief that Life isn’t about finding yourself, Life is about creating yourself.

 Lynda has a Diploma of Business Studies, a Certificate of Organisational Coaching and numerous accreditations including Corporate Transformation Tools. She has recently returned from Melbourne to New Zealand. 

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Philippa Storey

Associate: Senior Facilitator

Philippa started her career in marketing and advertising in the mid 1980s after a successful career in the entertainment industry. She has a certificate in Marketing and Business Management and progressed upwards through direct marketing and advertising agencies working with government and blue chip organisations.

Based in Sydney, Philippa is a sought after speaker, trainer and facilitator. Known for her engaging and entertaining style, Philippa is passionate about sales, marketing and customer service. As a consultant, her key area of interest and expertise is developing customer loyalty programs.

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 Lucy Christie

Associate: Principal Consultant, Executive Coach

Lucy is a highly experienced and impactful Senior Executive Consultant with extensive Australian and international corporate and consulting experience and deep exposure to business, transformation, integration and the fusion between HR and business strategy and execution.

Her experience includes executive coaching, leadership of direct and indirect staff in a complex, multi-regional matrix structure and regular engagement at Board level.

Career highlights include corporate marketing roles at Shell and Cadbury Schweppes, General Management and Director level roles at Hudson, KPMG and Transfield Services, as well as significant Consulting roles in her own business and with Henslow.

Lucy has led major organisational transformation and restructurings associated with cultural change, customer centricity, acquisitions, divestments, joint ventures and rapidly changing market conditions. As part of the Peak Performance team her key role is leading M&A integration projects.

Lucy has a Bachelor of Arts and post graduate diploma in Executive Coaching. She is based in Melbourne.

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Sue Bottema

Associate: Lead Facilitator, Executive Coach

With more than 20 years of human resources management and training in her background, Sue Bottema brings international experience and a positive, practical style. Her people skills and ability to relate to and influence employees at all levels has earned her a reputation as a friendly, empathetic professional who makes a lasting difference.

Over the past 12 years Sue has worked across a wide variety of industry sectors including travel, insurance, hospitality, airline, IT, telecommunications, financial services and health.

Sue's core strength lies in bringing out the best in people via coaching, team building, and facilitating an array of customised training programs that deliver results. She is also renowned for creating and initiating simple, effective human resources functions for both small and larger businesses.

As a coach, Sue has completed the Career Coach Institutes Executive Coaching, MBTI (Meyers-Briggs) and various other related topics. She is a member of the Graduate School of Coaching and has participated in coaching intensives with Thomas Leonard, founder of Coachville as well as numerous coaching and marketing conferences. Sue was also one of the first certified iWAM consultants in Australasia. Sue returned to her homeland in early 2013 and is now based in Arizona in the United States.

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Nikki Hommes

Associate: Senior Facilitator

Nikki’s passion is unleashing potential within people. Her career has taken her through administration, training, counselling, coaching, special project work and various industry committees, different areas of social responsibility work and event management in South Africa, Mauritius, and New Zealand.
The strengths that Nikki brings as a Peak Performance facilitator and coach include her natural warmth and ability to rapidly build rapport, her deep understanding of people and human behaviour, her wide experience and business acumen. She has trained and coached frontline, customer-facing team members, middle management and executives in the hospitality, insurance, reinsurance, financial services, corporate and retail sectors.

Nikki has formal qualifications in hospitality, executive and workplace coaching, training and business. During her years of working within the financial services industry, she achieved an MBA with her dissertation focusing on coaching and mentoring in the workplace. She is based in Auckland.

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Geoff Wake

Lead Facilitator, Executive Coach

Geoff Wake has been helping businesses lift the performance of their people since 1996. He provides strategic advice, inspirational workshops and motivational coaching to help businesses and their people to operate at their highest and best. He delights in working with people who are ready for change, ready to take things to the next level and with a desire to be the best they can be.

Geoff is a Certified Behavioural and Values Analyst, certified in the TTI TriMetrix System and a NLP-NS Master Practitioner and Certifying Trainer through the International Society of Neuro-Semantics, Colarado, USA. He is also a certified Meta-Coach in good standing with the Meta-Coach Foundation, Sydney, Australia.

Geoff is Peak Performance's lead facilitator based in Auckland.

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