Build the capability your people need now and for the future

Peak Performance provides customised sales, customer service and leadership training programs that address the development needs of your people in the context of your business. 


Close to 60,000 people in frontline, operational and leadership roles have participated in our programs across Australia and New Zealand. We'll partner with you to design, develop and deliver face-to-face and online learning experiences that inspire and engage your people, strengthen your culture and achieve measurable business results. 


When you need some additional Human Resources (HR), Organisational Development (OD) or culture change expertise to help address your people and culture challenges, we’re here for you. 

Develop your sales team to deliver results

Customised to fit the way you do business, our sales training equips people in sales, business development and account management roles with the mindset, the practical skills, and the tools they need to reach their potential. We can help build the confidence and competence of your sales team to:

  • Compete on value, not price

  • Conduct more effective conversations to identify what customers want

  • Solve more of their customer’s problems

  • Ask for the business

  • Achieve better results


A customer experience that’s second to none


If you want to inspire and empower your people to deliver a customer experience that is second to none, Peak Performance can help:

  • develop your customer experience strategy

  • map your customer journeys

  • develop a customer-centric ethos

  • design and facilitate practical, skills-based customer service training

  • co-create and implement a customer-centric culture change program for the whole organisation


Develop your leadership talent

Bridge the gap between the leadership talent you have now and what you need for the future.

We can build a program for you from scratch or tailor our extensive array of intellectual property and leadership development tools to equip your managers to lead more authentically and effectively.

Our leadership programs often incorporate assessments, small group workshops that explore the latest in leadership thinking, extensive coaching practice, and workplace projects specifically designed for each organisation.

​Peak Performance also brings leadership teams together during times of major change by facilitating group strategy sessions, 1:1 executive coaching and mentoring to support them in their day to day challenges.


The right expertise when you need it

Whether you need objective strategic advice or a safe pair of hands to help you plan and implement your people and culture change initiatives, Peak Performance has a senior team of experienced consultants to help.

Some examples of our recent consulting projects across various industries include:

  • developing a customer and market engagement strategy and roadmap 

  • developing a comprehensive leadership capability framework for all levels of leader

  • one-on-one planning sessions with an HR Director to determine initiatives, priorities and resources for supporting the business in its next phase of growth

  • designing initiatives to lift employee engagement after an engagement survey

  • implementing project and change management disciplines to improve the employee and customer experience during a new system rollout

  • planning and project management for a merger integration

  • training and coaching client change champions so they can lead change initiatives more effectively

  • co-developing culture development plans for numerous clients

  • working alongside the Chairman of the Board to help craft his communications for various stakeholders

  • designing and facilitating a Board culture assessment and strategic session to help set the tone from the top


If you haven't got the expertise or want an alternative perspective, you know who to call!

​Peak Performance International is based in Melbourne with organisational culture change specialists, consultants, facilitators and coaches working throughout Australia and New Zealand.

For a confidential discussion.

Phone 1300 567 511
Mobile +61 (403) 149 220


Head Office

Level 19, 567 Collins Street

Melbourne, VIC 3000, Australia

  • Facebook - White Circle
  • LinkedIn - White Circle

© 2020 Peak Performance International Pty Ltd