Build the capability your people need now and for the future

Peak Performance provides customised sales, customer service and leadership training programs that address the learning and development needs of your people in the context of your business.

Customised Training

Close to 60,000 people in frontline, operational and leadership roles have participated in our customised training programs across Australia and New Zealand.

Peak Performance will partner with you to design, develop and deliver face-to-face and online learning experiences that inspire and engage your people, strengthen your culture and achieve measurable business results.

Consulting

When you need additional HR, M&A consulting or change management expertise to help address your people and culture challenges, our team of senior consultants are here for you. Check out some of the projects we've been involved in recently.

Develop your sales team to deliver results

Customised to fit the way you do business, our sales training equips people in sales, business development and account management roles with the mindset, the practical skills, and the tools they need to reach their potential. We can help build the confidence and competence of your sales team to:

Compete on value, not price
Conduct more effective conversations to identify what customers want
Solve more of their customer’s problems
Ask for the business
Achieve better results

Ask us how we can help you to develop a more customer-driven sales culture across your whole organisation.

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Create a customer experience that’s second to none

If you want to inspire and empower your people to deliver a customer experience that is second to none, Peak Performance can help:

develop your customer experience strategy
map your customer journeys
develop a customer-centric ethos
design and facilitate practical, skills-based customer service training
co-create and implement a customer-centric culture change program for the whole organisation

Develop your leadership talent

Bridge the gap between the leadership talent you have now and what you need for the future.

We can build a program for you from scratch or tailor our extensive array of intellectual property and leadership development tools to equip your managers to lead more authentically and effectively.

Our leadership programs often incorporate assessments, small group workshops that explore the latest in leadership thinking, extensive coaching practice, and workplace projects specifically designed for each organisation.

Peak Performance also brings leadership teams together during times of major change by facilitating group strategy sessions, 1:1 executive coaching and mentoring to support them in their day to day challenges.

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CUSTOMISED TRAINING &

DEVELOPMENT